Sizing: eg. my measurements are in different size bands/on the border?
Try not to choose a size in which the rib measurement stated is smaller than your own, you could damage your ribs. If your chest is one size bigger than your ribs choose the smaller size, if your chest is two sizes bigger choose the size in the middle. Our sizing can be fairly generous. For anything else, get in touch
How should I wash my binder?
Wash your binder at a lower temperature, 40 degrees (Centigrade) or lower and never tumble dry as the heat can cause the binders to stretch out over time!
If your binder feels stiff (front panel) we suggest using a fabric softener
Are returns free?
We currently are unable to offer prepaid returns options. You will have to pay to post your item back to us. We will pay for postage on any replacements etc
How do I put on/take off my binder?
The easiest way to put on our binders is to put one arm and shoulder through first, then pull it over your head. Then you will be able to put your other arm in and roll the binder down over your chest. You may have to arrange your chest underneath the binder if it is uncomfortable or if you have a large chest.
To take the binder off, lift it from the bottom up over your head. Never try to put on a wet binder as it is much more difficult and could damage your skin or cause you to get stuck!
How tight should my binder feel?
Our binders are designed to feel a lot less tight than other brands. If you feel your binder is too loose, take a photo from the side with a shirt over the binder and check how flat you are. If you are unhappy please get in touch and we will be able to advise you on your size.
What should I do if my binder is faulty?
If your binder arrives with a fault, please email us with a photo of the fault
How do I return my item?
Under UK law you are entitled to a 7 day cooling off period in which you can cancel and return your order for any reason. Our policy is that we allow returns as long we are contacted within 2 weeks of the time of purchase, and the binder is in a resell-able condition; which is at our discretion. If you need to return your item please email us at firstname.lastname@example.org for further instructions. So that we have a record
If you would like to replace your binder with an alternative we cannot guarantee that we have this item in stock. Usually we will offer you a different colour if your first choice isn’t available, or refund you.
Are the binders discreetly packaged?
All our binders are sent completely discreetly with no company information on the outside of the packaging, just your chosen shipping name and address
Can you swim in the binders?
Our binders are made from a material that is designed for swimming in both the sea and the pool, so they won't degrade in the water. We don't recommend strenuous exercise as the garment could prevent your ribs expanding to their fullest capacity. Some people wear a larger size to exercise
Will you be making long binders?
We are currently in the research and development stage with our long binders.
How long will it take my order to arrive?
Most UK orders will take less than 3 days to arrive, International orders can take longer depending on the postal service of your country. We are introducing tracked and expedited shipping options which may be better if you are worried about your item arriving, or if you need it for a specific date eg. as a birthday gift