You can contact us via our chat or by sending an email to
If your order does not arrive in a reasonable time please let us know. International orders may take up to a month to arrive.
For Returns:
Please visit our Return page for information on our returns policy
YOU DO NOT NEED TO EMAIL US TO MAKE A RETURN
PLEASE CONTACT US IF THERE IS AN ISSUE ONLY
A message from Spectrum Outfitters
Please note: We are not a large online retailer.
We are a small, trans owned, family run business.
We do not ask our staff to work late or over the weekends.
So, if you send us an email we will get back to you ASAP
(usually the next working day).
Contracts
When buying online you are entering into a legally binding contract.
All contracts fall under the jurisdiction of UK law.