Returns

If you would like to return your item for a refund, please post it (using any postage method, you will have to pay the postage) back to us at the address below.

You do not need to email us to let us know 

PLEASE REMEMBER TO INCLUDE A WRITTEN NOTE OF YOUR NAME, ORDER NUMBER AND IF YOU WOULD LIKE A RETURN OR EXCHANGE 

Offices Cottage Farm
Church Lane
Old Milverton
CV32 6SA
UK

We will send your first exchange for free. We reserve the right to retain a laundry charge of £5 if your binder shows signs of wear, and to refuse your refund request if necessary

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As with any online purchase made in the UK you have a 14 day cooling off period which starts from the day after you receive your item. To give time for postage we have a returns window of 21 days, after which you will not be able to return your item.

Please note: As we sell underwear garments we will not be able to accept exchanges which have any signs of wear, this includes stains or smells.