We accept both UK and international returns. If you would like a new size you will have to return your original item and place a new order for your correct size.
We do not accept returns of our Boxer shorts for Hygiene Safety reasons.
To return your order, please post it (using any postage method, you will have to pay the postage) back to us at the address below. We recommend keeping proof of postage incase your item is lost.
You do not need to email us to let us know.
PLEASE REMEMBER TO INCLUDE A WRITTEN NOTE OF YOUR NAME, ORDER NUMBER AND TO OBTAIN PROOF OF POSTAGE FROM THE POST OFFICE SO WE CAN VERIFY YOUR REFUND REQUEST.
Offices, Cottage Farm
We have a returns window of 21 days from when you have received your order, after which you will not be able to return it.
Please note: As we sell intimate garments we will not be able to accept returns which have any signs of wear, this includes stains or smells. For this reason you may be charged a £5 laundry fee for us to process your return.